topic PIXMA MX922 - Drivers not Working with HP Laptop in Printer Software & Networking

PIXMA MX922 - Drivers not Working with HP Laptop

BigT1960 — Wed, 19 Mar 2025 19:00:42 GMT

I just purchased a new HP 255 G10 Notebook PC. I am attempting to install drivers for my Canon MX922 printer. I go to the Canon Support site and download the recommended driver, xp68-win-mx920-5_65-ejs.exe. When I run the file, an error comes up "No MP drivers are correctly installed".

I have deleted and attempted to install the drivers three times with the same error each time.

Any help would be appreciated.

Thanks,

Tony

Re: Canon MX922 Drivers not Working with HP Laptop

Danny — Wed, 19 Mar 2025 13:25:14 GMT

Thanks for joining the conversation, Tony!

So that the Community can help you better, we need to know exactly which operating system is running on your HP computer (i.e. Windows or Linux, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon MX922 Drivers not Working with HP Laptop

BigT1960 — Wed, 19 Mar 2025 13:52:38 GMT

My bad. The HP 255 G10 Notebook PC is running Win 11.

Thanks again,

Tony

Re: PIXMA MX922 - Drivers not Working with HP Laptop

normadel — Thu, 20 Mar 2025 02:03:26 GMT

You downloaded the XPS driver. Whatever XPS (a Microsoft idea) was, it is obsolete, or only needed with some special printer use. . Download the OTHER driver shown: Print Driver and Scan Utility Installer Ver.1.01 (Windows)

Re: PIXMA MX922 - Drivers not Working with HP Laptop

BigT1960 — Sun, 23 Mar 2025 21:27:42 GMT

Thanks Normadel. That did the trick. I appreciate the assistance.

God Bless,

Tony