GX1060 not communicating to our MACBOOK PROS

DawnieP — Sat, 15 Mar 2025 23:08:31 GMT

I bought a new printer about a month ago and it will not connect to my mac. It was working fine, then stopped printing. It goes to print, but then goes idlle. My printer is connected to the wifi and so is my computer. I do not know what else to do. What else can I try?

Re: GT1060 not communicating to our MACBOOK PROS

SamanthaW — Sat, 15 Mar 2025 23:05:53 GMT

Hi there!

Can you please double check your printer model, we don't have a GT line! This will be visible on the front or top of your printer.

Thanks for the assist!

Re: GT1060 not communicating to our MACBOOK PROS

DawnieP — Sat, 15 Mar 2025 23:07:03 GMT

Sorry GX1060

Re: GT1060 not communicating to our MACBOOK PROS

shadowsports — Sun, 16 Mar 2025 13:16:39 GMT

Greetings,

The GX1060 does not appear to be a model intended for sale in the US, so I'll do the best I can.

The printer supports both 2.4 and 5Ghz connectivity. It doesn't matter which you use, Nor does it matter how other devices are connecting to your network. They can be wired or on a different band and still communicate with the printer.

Can you also share the version and build of MAC OS you are using the printer with?

Start here:

Connect your 1060 to your wireless network. Log into your router and look at the list of attached devices. Confirm its connection and the IP address assigned. Now assign or reserve this IP as a static address. This is done on the router and ensures persistency. It only has to be done once.

When complete, power cycle the printer and ensure it's using the IP address you have assigned.

Visit the GX1060 support portal and download the drivers for your operating system.

GX1060 Support

Now return to your Mac, Apple Menu, System preferences, printers and scanners. Remove the printer from your system. Using the minus key (-). Restart your Mac.

Run the installation software. If it gives you the option to add the device as an IP printer, use that method. If not, remove the device again and this time add it using the (+) symbol and select the icon to the right in the add printer dialog. This will allow you to add the printer using its IP address. Use the IP address in the top field. It duplicates in the field below which you can delete and give the printer a friendly name. Use the driver dialog at the very bottom and select the driver you installed from the drop-down menu. This tells your computer to install the printer as an IP printer. To use a friendly name you recognize and to use the Canon print driver you installed previously.

Hope this helps.

topic GX1060 not communicating to our MACBOOK PROS in Printer Software & Networking

GX1060 not communicating to our MACBOOK PROS

Re: GT1060 not communicating to our MACBOOK PROS

Re: GT1060 not communicating to our MACBOOK PROS

Re: GT1060 not communicating to our MACBOOK PROS