https://community.usa.canon.com/t5/Printer-Software-Networking/My-HP-laptop-Windows-11-cannot-open-downloaded-driver-for/m-p/539457#M23198 <P>Greetings,</P> <P>Let's make sure you are visiting the correct support portal for your device.</P> <P><A href="https://www.usa.canon.com/support/p/color-imageclass-mf656cdw-1#idReference%3Dsoftware-drivers" target="_blank" rel="noopener">MF656Cdw Support</A></P> <P>For Windows you need the 1st and 3rd recommended downloads.&nbsp; MF Drivers with ScanGear and the MF Scan Utility V1.21.0.2.</P> <P>If you are using USB as your connection method, you should run the drivers first and not connect the printer until prompted to do so.&nbsp;</P> <P>If you are connecting wirelessly or with ethernet get the printer connected to your network first.&nbsp; Note,&nbsp; If you are using a network connection, I suggest you assign the printer a static IP on your network. This is done on your router and only has to be performed once.&nbsp; If you are not familiar with this, just ask.&nbsp;</P> <P>The downloads are self-extracting zip files.&nbsp; This means that they will unpack themselves automatically.&nbsp;&nbsp;Windows supports compressed (.zip) files natively so you should not need to do anything special except download the file and double-on it.&nbsp; It will extract the contents of the zipped file to a new uncompressed folder for you.&nbsp;&nbsp;</P> <P><SPAN>If you are experiencing difficulties, you can manually rename the downloaded file extension from .exe to.zip, then right-click on the file and select extract from the context menu.&nbsp; Now run setup.exe.</SPAN></P> <P>If this proves to be challenging for you, you can contact Canon Support.&nbsp; Start by registering your printer in the MyCanon portal.&nbsp;&nbsp;</P> <P><A href="https://myprofile.americas.canon.com/us/signin" target="_blank" rel="noopener">MyCanon</A></P> <P>Then call support 1+800-662-2666.</P> <P>One other thing worth noting.&nbsp; If your HP laptop is based on ARM processor, the driver's for Intel will not run.&nbsp; Let us know if this applies in your situation.</P> Thu, 13 Mar 2025 22:05:05 GMT shadowsports 2025-03-13T22:05:05Z https://community.usa.canon.com/t5/Printer-Software-Networking/My-HP-laptop-Windows-11-cannot-open-downloaded-driver-for/m-p/539443#M23193 <P>Hi, I'm new here. I am trying to print some labels for use today. I downloaded the recommended driver but my laptop says it cannot unzip the download.&nbsp; I just want to run it, I'd prefer to download it, really.&nbsp; What is my problem?</P> Thu, 13 Mar 2025 20:24:22 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/My-HP-laptop-Windows-11-cannot-open-downloaded-driver-for/m-p/539443#M23193 mississippinana 2025-03-13T20:24:22Z https://community.usa.canon.com/t5/Printer-Software-Networking/My-HP-laptop-Windows-11-cannot-open-downloaded-driver-for/m-p/539457#M23198 <P>Greetings,</P> <P>Let's make sure you are visiting the correct support portal for your device.</P> <P><A href="https://www.usa.canon.com/support/p/color-imageclass-mf656cdw-1#idReference%3Dsoftware-drivers" target="_blank" rel="noopener">MF656Cdw Support</A></P> <P>For Windows you need the 1st and 3rd recommended downloads.&nbsp; MF Drivers with ScanGear and the MF Scan Utility V1.21.0.2.</P> <P>If you are using USB as your connection method, you should run the drivers first and not connect the printer until prompted to do so.&nbsp;</P> <P>If you are connecting wirelessly or with ethernet get the printer connected to your network first.&nbsp; Note,&nbsp; If you are using a network connection, I suggest you assign the printer a static IP on your network. This is done on your router and only has to be performed once.&nbsp; If you are not familiar with this, just ask.&nbsp;</P> <P>The downloads are self-extracting zip files.&nbsp; This means that they will unpack themselves automatically.&nbsp;&nbsp;Windows supports compressed (.zip) files natively so you should not need to do anything special except download the file and double-on it.&nbsp; It will extract the contents of the zipped file to a new uncompressed folder for you.&nbsp;&nbsp;</P> <P><SPAN>If you are experiencing difficulties, you can manually rename the downloaded file extension from .exe to.zip, then right-click on the file and select extract from the context menu.&nbsp; Now run setup.exe.</SPAN></P> <P>If this proves to be challenging for you, you can contact Canon Support.&nbsp; Start by registering your printer in the MyCanon portal.&nbsp;&nbsp;</P> <P><A href="https://myprofile.americas.canon.com/us/signin" target="_blank" rel="noopener">MyCanon</A></P> <P>Then call support 1+800-662-2666.</P> <P>One other thing worth noting.&nbsp; If your HP laptop is based on ARM processor, the driver's for Intel will not run.&nbsp; Let us know if this applies in your situation.</P> Thu, 13 Mar 2025 22:05:05 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/My-HP-laptop-Windows-11-cannot-open-downloaded-driver-for/m-p/539457#M23198 shadowsports 2025-03-13T22:05:05Z