topic Re: PIXMA TS3722 won’t stay connected ! in Printer Software & Networking

PIXMA TS3722 won’t stay connected !

Frustratedagain — Wed, 05 Mar 2025 20:15:40 GMT

I purchased a Pixma TS3722 printer. Hooked up to wifi and was able to print successfully from my iPhone and iPad for a while, but now printer goes off line on a regular basis and I can’t understand why. What am I doing wrong?

Re: PIXMA TS3722 won’t stay connected !

Danny — Wed, 05 Mar 2025 20:16:41 GMT

Thanks for joining the conversation, Frustratedagain!

So that the Community can help you better, we need to know exactly which versions of iOS are running on your iPhone and iPad. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA TS3722 won’t stay connected !

Frustratedagain — Wed, 05 Mar 2025 20:28:53 GMT

IOS and iPad are both updated to the latest version 18.3.1

Re: PIXMA TS3722 won’t stay connected !

shadowsports — Wed, 05 Mar 2025 20:45:03 GMT

Greetings,

I would suggest assigning or reserving a static IP for your printer on your network. This will ensure persistency and only has to be done once.