https://community.usa.canon.com/t5/Printer-Software-Networking/Windows-update-and-the-i-SENSYS-MF237w-scanner-were-successful/m-p/534630#M22822 <P>Hello, I updated my personal computer.<BR />Windows 11 64-bit operation system - Enterprise version 24h2 - OS build 26100.3037 was installed.<BR />windows feature experience pack 1000.26100.48.0</P> <P>The latest driver is installed:&nbsp;File version: V5.202,&nbsp; File size: 124 MB,&nbsp; File name: MF230SeriesMFDriverV5202WPEN.exe</P> <P>Everything works fine, but there is a problem. canon - all in one MF237w, the printer has no problem, but the scanner has stopped.</P> <P>Next step, the latest updates were received from the site and I did the installation, hoping that the problem would be solved. But also; System message "A scanner driver supporting this software is not installed. Install it and try again."</P> <P>I saw similar problems of other users here and suggested solutions were studied and reviewed. But it didn't help me and there is a problem with the scanner not working. Canon software technical team, please help to solve the problem. Thank you for your attention. thank you.</P> Tue, 18 Feb 2025 16:33:45 GMT msyr-trs 2025-02-18T16:33:45Z https://community.usa.canon.com/t5/Printer-Software-Networking/Windows-update-and-the-i-SENSYS-MF237w-scanner-were-successful/m-p/534630#M22822 <P>Hello, I updated my personal computer.<BR />Windows 11 64-bit operation system - Enterprise version 24h2 - OS build 26100.3037 was installed.<BR />windows feature experience pack 1000.26100.48.0</P> <P>The latest driver is installed:&nbsp;File version: V5.202,&nbsp; File size: 124 MB,&nbsp; File name: MF230SeriesMFDriverV5202WPEN.exe</P> <P>Everything works fine, but there is a problem. canon - all in one MF237w, the printer has no problem, but the scanner has stopped.</P> <P>Next step, the latest updates were received from the site and I did the installation, hoping that the problem would be solved. But also; System message "A scanner driver supporting this software is not installed. Install it and try again."</P> <P>I saw similar problems of other users here and suggested solutions were studied and reviewed. But it didn't help me and there is a problem with the scanner not working. Canon software technical team, please help to solve the problem. Thank you for your attention. thank you.</P> Tue, 18 Feb 2025 16:33:45 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Windows-update-and-the-i-SENSYS-MF237w-scanner-were-successful/m-p/534630#M22822 msyr-trs 2025-02-18T16:33:45Z https://community.usa.canon.com/t5/Printer-Software-Networking/Windows-update-and-the-i-SENSYS-MF237w-scanner-were-successful/m-p/534936#M22844 <P>Welcome to The Canon Community msyr-trs, and thank you for your inquiry!<BR />We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The <SPAN>i-SENSYS MF237w</SPAN>&nbsp;isn't sold or supported by our team here at Canon USA.<BR />If you live outside the United States, please <A href="http://global.canon/en/support/" target="_self">CLICK HERE</A>&nbsp;and select your country or region for your support needs.<BR />You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.</P> Mon, 17 Feb 2025 16:23:37 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Windows-update-and-the-i-SENSYS-MF237w-scanner-were-successful/m-p/534936#M22844 Ron 2025-02-17T16:23:37Z