PIXMA TS3420 - connecting to home Wi-Fi stops abruptly

Anuj2607 — Tue, 11 Feb 2025 20:04:36 GMT

Hello, Need help for my TS3420.
My printer was connecting fine wirelessly at my earlier home.
As I moved my home, new internet provider, my printer setup terminates just before registering page.
Step 1 - searching - identifies printer - successful
Step 2 - Join Wireless network "Canon_ij_06412_TS3400series - successful
Step 3 - Printer will connect with home wifi network. - Selected YES - and selected my home network.
Step 4 - Communicating with Printer ends abruptly. Printer shows 3 BARs on printer (E), and then changes to WIFI with X mark. On phone it ends without showing my printer in "Register Printer" page showing blank. And when I select Printer cannot be found, it shows setup failed.
Attempted this on 2 iphones, mac. (cannot install Canon installation tool on my office windows laptop).
Appreciate your help

Re: PIXMA TS3420 - connecting to home Wi-Fi stops abruptly

Danny — Thu, 13 Feb 2025 14:15:18 GMT

Thanks for joining the conversation, Anuj2607! We appreciate the info, though we need to let you know that the PIXMA TS3420 is not supported by our team here at Canon USA since that product isn't available in this country. If you live outside the United States, please click HERE and select your country to find support in your part of the world. Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

topic PIXMA TS3420 - connecting to home Wi-Fi stops abruptly in Printer Software & Networking

PIXMA TS3420 - connecting to home Wi-Fi stops abruptly

Re: PIXMA TS3420 - connecting to home Wi-Fi stops abruptly