topic MF8280CW Driver cannot be installed even as administrator in Printer Software & Networking

MF8280CW Driver cannot be installed even as administrator

Anonymous — Wed, 29 Jan 2025 14:26:33 GMT

Hello,

I have tried many times to download the drivers for my printer. I am the administrator of my computer and I have tried right clicking and running as administrator on the download. I have tried turning everything off and back on. I simply cannot download the necessary driver so I can print.

I am running Windows 11 - I have also tried using the Windows 10 version too. Nothing is working

Re: MF8280CW Driver cannot be installed even as administrator

Anonymous — Tue, 04 Feb 2025 15:00:30 GMT

Are there no Canon personnel on here to "actually" help with the problem? I don't understand. Is it just other people looking for help and reaching out saying they have the same problem or have no idea what to do?

Re: MF8280CW Driver cannot be installed even as administrator

Danny — Tue, 04 Feb 2025 15:02:16 GMT

Thanks for joining the conversation, hldistribution!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Re: MF8280CW Driver cannot be installed even as administrator

Anonymous — Wed, 12 Feb 2025 20:57:24 GMT

Ha ha - very funny. So you just send people to "REGISTER" a product that you don't put on your registration list? Leaving them high and dry yet again. Definitely seeing what "customer Service" means to Canon!

Re: MF8280CW Driver cannot be installed even as administrator

Anonymous — Wed, 12 Feb 2025 21:09:22 GMT

I had always looked up to Canon as a leader in the industry. Clearly I am way out of touch with this company. Very sorry I bought your product - will not make that mistake again in our company

Re: MF8280CW Driver cannot be installed even as administrator

shadowsports — Wed, 12 Feb 2025 21:55:20 GMT

Greetings,

Welcome to the community. Lets start here. The MF8280Cw is a 12 yr old printer. Its supported through FAQ's and knowledgebase.

We need further clarification from you. You indicated that you can't download a file from the internet.

"I simply cannot download the necessary driver so I can print".

Here is a link to the support portal from your product:

Canon Support for Color imageCLASS MF8280Cw | Canon U.S.A., Inc.

Then below, you state "I am running Windows 11 - I have also tried using the Windows 10 version too. Nothing is working." Based on that, It sounds like you have downloaded a Windows 11 and Windows 10 driver, tried both and have been unsuccessful adding the printer to your system? Is that the case?

Connectivity options include USB, ethernet and wireless. Which are you using?

It's important that you are clear about the steps you've performed. What worked? What didn't and any observations (such as error messages) you may have received. What files did you download or try to download? What steps did you perform?

The Canon Community is user to user. It is occasionally visited by Canon Product experts. Primarily however, the people that you'll receive help from here are fellow Canon users like yourself. Canon offers official support, but you do have to register your product first. I checked and your product is not listed in MyCanon for registration. This is likely due to its age. Canon has continued to develop drivers for this product even though its over a decade old now.

Myself and others will do our best to assist you with your product.

Re: MF8280CW Driver cannot be installed even as administrator

Erlend — Wed, 26 Feb 2025 16:01:10 GMT

I am using Windows 11 and experience the same problem. I double-click the Setup file as Administrator, get to step "Select the type of connection", select Network connection, then Next. Then I get the error message "You do not have sufficient privileges to install the program, Log on again with administrator privileges."

How do I proceed to have the drivers and software installed?

Best regards Erlend

Re: MF8280CW Driver cannot be installed even as administrator

CannonSupportFO — Fri, 14 Mar 2025 04:59:55 GMT

You are horrible at "support"

There is a big problem with the "driver" being downloaded from cannon.

It is missing the drivers for the printer itself. It is also missing the toolbox or scanner apps . of whatever the printer uses on the pc to enable fax / scanner functions

and with

I have windows 10 and I also experience the same issues others have.

I was amazed how you blew off the responders and ignored the problem.

I only registered to this site to respond to your reply to the lowly customers of canon.

Now what I will be doing you might ask?

1) I will be filing a BBB complaint.

2) attempting to call cannon corporate

3) make a youtube video mention your response and the screen shots of your response .

It is all great for users to try to help each other, but it is impossible when the problem is with the drivers / software provided by Canon is DEFECTIVE!!!!! !!!!!!!!