topic imageCLASS MF232w Can't print via wired network, printer offline error in Printer Software & Networking

imageCLASS MF232w Can't print via wired network, printer offline error

jhk002 — Sat, 25 Jan 2025 14:50:33 GMT

I can print and scan wirelessly just fine... but when I hard wire my internet connection I cant print/scan at all... how can II make this work?

Re: imageCLASS MF232w Can't print using a wired connection

Tiffany — Thu, 23 Jan 2025 21:45:53 GMT

Welcome to the forum!

So that the Community can help you better, let us know which version of Windows or macOS you are using? Is there an exact error message? How are you connecting? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Re: imageCLASS MF232w Can't print using a wired connection

jhk002 — Thu, 23 Jan 2025 21:50:32 GMT

windows 11... no error message, just says printer is off line... when I go back to wireless, it prints and scans fine

Re: imageCLASS MF232w Can't print using a wired connection

normadel — Fri, 24 Jan 2025 22:05:55 GMT

Could it be your printer is getting a different IP address with the wired connection?

You have to install the printer software on the computer with the connection method you are using.

You should also give the printer a Static IP address, not using DHCP, and set your router to reserve that address. How you set the router may require assistance from the supplier/manufacturer.