topic Re: Imageclass mf232w CAN'T SCAN in Printer Software & Networking

imageCLASS MF232w Scan Utility says "Cannot communicate with scanner"

jhk002 — Sat, 18 Jan 2025 14:17:37 GMT

Hello everyone... I have the mf232w... I just got a new laptop and trying to install this printer on the new computer. It has worked great for years on my old laptop. The new laptop has windows 11 and can print fine... but I cant seem to get the scan utility to work... I keep getting an error when trying to scan that says "cannot communicate with the scanner" Help please!

Re: Imageclass mf232w CAN'T SCAN

shadowsports — Thu, 16 Jan 2025 23:06:07 GMT

Greetings,

If you are running W11 with feature release 24H2, please see the following topic. It might help.

https://community.usa.canon.com/t5/Printer-Software-Networking/Fix-For-MF-Scan-Utility-Failures-Windows-11-24H2/m-p/520000#M21784

Re: Imageclass mf232w CAN'T SCAN

jhk002 — Fri, 17 Jan 2025 02:47:26 GMT

Thank you!