IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do

jhfox — Fri, 26 Jan 2024 21:16:31 GMT

Hello. We have an IX-R7000 badge printer that simply will not be networked. When attempting to install the printer driver and connect to the printer, I get the message "Printer not found on network". Okay, so I tried taking the printer and connecting it to a non-work computer via a network cable (with a switch inbetween), configured the IP addesses so they're on the same subnet, same result. It's honestly like the software distributed by Canon is faulty. I know this is a specialized case, but has anyone tried networking these before with any luck?

James

Re: IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do

Hector — Wed, 15 Jan 2025 18:37:48 GMT

Hello,

Unfortunately, we do not have forum or chat support for the IX-R7000 badge printer. For assistance with the printer, you can contact support at 1-855-852-2666. Our agents would be happy to assist.

topic Re: IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do in Printer Software & Networking

IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do

Re: IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do