PIXMA MX492 My Image Garden Scan Button Not Active

Nellie_M — Tue, 14 Jan 2025 14:32:42 GMT

Hello. I previously used My Image Garden on a Windows laptop and just bought a new MacBook Air. I downloaded the My Image Garden app and all appears to work well except the Scan button is grayed out. I have downloaded the scanner drivers, however that has not seemed to help. I am trying to do this wirelessly, therefore Im not plugged into the printer. I currently have Sonoma 14.5 OS. Please let me know if there is anything else I can do to get the scanner feature to work. Thank you.

Re: My Image Garden Scan Button Not Active

Nellie_M — Mon, 13 Jan 2025 21:28:55 GMT

Wanted to add that my printer is an MX492.

topic PIXMA MX492 My Image Garden Scan Button Not Active in Printer Software & Networking

PIXMA MX492 My Image Garden Scan Button Not Active

Re: My Image Garden Scan Button Not Active