topic Re: How do I connect my ImageClass MF7470 to my new network in Printer Software & Networking

How do I connect my ImageClass MF7470 to my new network

Peter12 — Fri, 03 Jan 2025 16:48:01 GMT

How do I connect my ImageClass MF7470 to my new network. I use an ethernet cable to connect to the modem which is connected wirelessly to my computer. I am able to print using my old network, but not my new network.

Re: How do I connect my ImageClass MF7470 to my new network

Ron — Mon, 06 Jan 2025 16:48:24 GMT

Hi Peter12! Thanks for letting us know what Canon product you've got. The ImageClass MF7470 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: How do I connect my ImageClass MF7470 to my new network

shadowsports — Tue, 07 Jan 2025 17:47:02 GMT

Hi Peter,

Just so we are on the same page. Your printer is connected to your new modem/router using an ethernet connection? Is that correct?

If so, your computer is expecting to find the printer using its old connection information. This has changed.

Ensure the printer is connected to the new modem/router. Power cycle the printer.

On your computer PC or MAC, remove the printer and uninstall all related software and drivers.

Important, restart your computer.

Now visit the printer's support portal.

https://www.csai.canon.com/support/p/imageclass-mf7470

Download the software / Drivers for the OS you are using the printer with. Re-install the printer.