PIXMA TS6420a connected to Wi-Fi, won't connect to any devices

Mllenichole — Tue, 07 Jan 2025 16:36:07 GMT

Hello, I purchased this printer a week ago and cannot get it to connect. This is my last try before either returning it or Office Space baseball bat-ing it.
The printer itself is all set up. It is connected to the WiFi, registered through the Canon Print App etc, but will not connect to any devices- iPhone, MacBook etc. I’ve tried to reach customer support several time but they seem to always be closed. Has anyone had the same issue?

Re: PIXMA TS6420a "cannot get it to connect"

Danny — Tue, 07 Jan 2025 16:35:18 GMT

Thanks for joining the conversation, Mllenichole!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

topic Re: PIXMA TS6420a "cannot get it to connect" in Printer Software & Networking

PIXMA TS6420a connected to Wi-Fi, won't connect to any devices

Re: PIXMA TS6420a "cannot get it to connect"