topic Re: Can't find MF Scan Utility for Canon Image Class MF227dw in Printer Software & Networking

Can't find MF Scan Utility for Canon Image Class MF227dw

rhetoric101 — Wed, 18 Dec 2024 22:29:47 GMT

Although my Canon imageClass MF227dw is listed as supported for Windows 11, I can't find the software MF Scan Utility for that printer at this location: https://www.usa.canon.com/support/p/imageclass-mf227dw#idReference%3Dsoftware-drivers

I can find the MF Scan Utility for other printers, but not for this one.

Here are two questions:

Could you confirm that the scanner software MF Scan Utility is supported for Windows 11 Pro?
If it is supported, where could I download the software?

Re: Can't find MF Scan Utility for Canon Image Class MF227dw

rhetoric101 — Mon, 30 Dec 2024 22:19:16 GMT

I feel like the protagonist named K in Franz Kafka's novel "The Castle." K was desperately trying to get in touch with the authorities of a village, but everyone shut him out. Alas, it looks like I'll need to dump my Canon MF227dw, and purchase a different brand. I had a pretty good run with this Canon printer, but since there's nobody around who can give me directions to the authorities in the Castle, I will have to give up.

Re: Can't find MF Scan Utility for Canon Image Class MF227dw

Danny — Tue, 31 Dec 2024 15:56:36 GMT

Thanks for letting us know what Canon product you've got. The imageCLASS MF227dw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.

Hope this helps!

Re: Can't find MF Scan Utility for Canon Image Class MF227dw

rhetoric101 — Tue, 31 Dec 2024 22:10:26 GMT

Danny,

I finally figured out a solution to get my imageClassMF227dw scanner working on this Windows 11 computer. Since I couldn't find the software "MF Scan Utility" for Windows 11, I downloaded `MF220MFDriverV450WPusEN.exe` and installed it. When I initiate the scan from the printer, it automatically opens the utility "MF Toolbox Scan Function." This utility works fine for scanning. So, the problem is solved!