topic Re: TR8600 on Surface Laptop 7 ARM architecture? in Printer Software & Networking

TR8600 on Surface Laptop 7 ARM architecture?

pmooiweer — Mon, 23 Dec 2024 20:05:21 GMT

I recently purchased a Microsoft Surface Laptop 7 and have a TR8600 series multifunctional printer. Although I could get both the printing and scanning capabilities to work with a generic Windows 11 "Microsoft IPP Class Driver", I have not been able to get fax functionality to work. The current Windows 11 drivers on Canon's support web site don't seem to work on an ARM-based architecture (error: "This program is not supported on the computer.").

Will Canon provide ARM-compatible drivers in the near future and/or is there another way to get full TR8600 device functionality?

Re: TR8600 on Surface Laptop 7 ARM architecture?

jrhoffman75 — Mon, 23 Dec 2024 20:58:24 GMT

Until Canon provides the appropriate drivers you might be able to use VueScan.

https://www.hamrick.com/support/how-to-guides/windows-11-driver-signature-enforcement.html

Re: TR8600 on Surface Laptop 7 ARM architecture?

pmooiweer — Mon, 23 Dec 2024 21:13:21 GMT

Hi John, thanks for the quick reply. I was able to get the Scan functionality to work using the standard Microsoft drivers, so don't think I need VueScan. I'm looking for a way to get the Fax function to work as well (i.e. have "Canon TR8600 series FAX" available as a print device).