topic Re: Professional Print & Layout -- incomplete error message, will not print in Printer Software & Networking

Professional Print & Layout -- incomplete error message, will not print

MelBen3 — Sat, 21 Dec 2024 20:21:30 GMT

I received a PIXMA PRO-200 as present a couple of weeks ago. I'm using it through an Apple Mac, running Sequoia 15.1 and the Professional Print & Layout package. I produced a couple of really nice prints early on, but after about a week off, the PP&L package now errors out after hitting the "Print" button. All I get from the Job Manager is, "Error -- Please..." with nothing else. Nothing I have tried will expand that message, so I don't even know what kind of error is taking place. No error shows on the printer itself. I can print successfully using the Mac's printing function, so the printer is working, and communicating with the computer. Rebooting has had no effect.

The PP&L package does seem better than the Apple default for producing prints, but after working initially, I can't get past this mystery error message. Any ideas out there? Thanks --

Re: Professional Print & Layout -- incomplete error message, will not print

jrhoffman75 — Sun, 22 Dec 2024 15:27:01 GMT

@MelBen3 wrote:

I received a PIXMA PRO-200 as present a couple of weeks ago. I'm using it through an Apple Mac, running Sequoia 15.1 and the Professional Print & Layout package. I produced a couple of really nice prints early on, but after about a week off, the PP&L package now errors out after hitting the "Print" button. All I get from the Job Manager is, "Error -- Please..." with nothing else. Nothing I have tried will expand that message, so I don't even know what kind of error is taking place. No error shows on the printer itself. I can print successfully using the Mac's printing function, so the printer is working, and communicating with the computer. Rebooting has had no effect.

The PP&L package does seem better than the Apple default for producing prints, but after working initially, I can't get past this mystery error message. Any ideas out there? Thanks --

Did you try downloading and re-installing PP&L?

Re: Professional Print & Layout -- incomplete error message, will not print

MelBen3 — Sun, 22 Dec 2024 17:00:04 GMT

I just downloaded and reinstalled. No change, I'm sorry to say.

Re: Professional Print & Layout -- incomplete error message, will not print

MelBen3 — Sun, 22 Dec 2024 20:54:11 GMT

I searched for a "new" printer, and found my Canon available to be found, with a different IP address (?!?). Anyway, loading that one up appears to have solved the problem. I still never actually saw a completed error message, which strikes me as an issue. In any case, good to go........for now.