topic PIXMA TS3720 - WiFi connection Android app issue in Printer Software & Networking

PIXMA TS3720 - WiFi connection Android app issue

chibi — Sun, 22 Dec 2024 13:57:23 GMT

With a new Pixma TS3720 printer doing the initial WiFi connection with the Canon Android app there is an issue completing the connection process.

In the Canon app, it goes from Searching to finding the printer to showing processing until it times out.

Every time, it does the same thing, but never get past processing.

Has anyone used the Canon Android app on current Android versions?

Android version 14 running on Google Pixel 6a

shadowsports — Fri, 20 Dec 2024 00:02:48 GMT

Greetings,

I'm running Android 15, December security patch on a pixel 8.

Are you trying to connect the printer to your wireless network or are you trying to use wireless direct?

chibi — Sat, 21 Dec 2024 18:22:42 GMT

Used Android 12 on Pixel 3 and it connects correctly.

shadowsports — Sat, 21 Dec 2024 21:24:23 GMT

Greetings,

I'm not sure I understand how using Android 12 on a Pixel 3 is a solution. However, if that works for you, I'm glad you got it solved.