Professional Print & Layout not providing "top tray" paper source choice

chrispnw — Wed, 18 Dec 2024 02:05:16 GMT

Tech: PRO-300 firmware 2.0, MacBook Pro Sequoia 15.2, Professional Print & Layout 1.6.0

Hi all--

Has anyone else encountered the problem of only having "Manual Feed Tray" as their paper source? I've attached a screenshot of the dialog where I'd normally choose top tray or manual feed.

If I print directly from Lightroom Classic, I have no problems using the top tray. (But I really like using PP&L...)

I've rebooted my Mac, restarted my printer, and uninstalled/reinstalled Professional Print & Layout. I've not printed for a few weeks, so I'm not sure what may have changed.

Any ideas?

Thanks!

Chris

Re: Professional Print & Layout not providing "top tray" paper source choice

chrispnw — Wed, 18 Dec 2024 17:03:15 GMT

With the help of Canon chat support, I was able to find the source of my problem. The Top Feed selection depends on the paper type selected. I had Baryta Photo Paper as my Media Type, and for whatever reason, the printer doesn't want to use the Top Feed. When I changed to Photo Paper Semi-Gloss, the Top Feed selection became available.

This is the first time I've tried printing with Baryta paper, which is why I've not seen this issue before.

topic Professional Print & Layout not providing "top tray" paper source choice in Printer Software & Networking

Professional Print & Layout not providing "top tray" paper source choice

Re: Professional Print & Layout not providing "top tray" paper source choice