topic Re: Canon pro200 says active but not connected in Printer Software & Networking

Canon pro200 says active but not connected

Suzanne2 — Tue, 03 Dec 2024 14:57:13 GMT

Hi,

Attempting to connect wireless LAN.

it says Enabled (disconnected)

I have tried push button method and easy wireless connect to no avail.

Re: Canon pro200 says active but not connected

Stephen — Tue, 03 Dec 2024 15:06:03 GMT

Hello!

Try running this on your computer https://canon.us/PRO200Setup

Re: Canon pro200 says active but not connected

Suzanne2 — Tue, 03 Dec 2024 21:41:14 GMT

thanks. I do this, then it promts me to follow easy wireless connect. When I get to select network SSID the network does not appear. And it puts my comuter on the canon network. I try to add the printer in system preferences but does not appear for me to add

Re: Canon pro200 says active but not connected

Suzanne2 — Thu, 05 Dec 2024 07:54:07 GMT

Hello, did you have any other suggestions?

Re: Canon pro200 says active but not connected

shadowsports — Thu, 05 Dec 2024 11:40:48 GMT

Greetings,

Can you tell us more about your wireless network please? Do your wireless broadcasts all use the same SSID name. What type of encryption are you using? WPA3, WPA2. Are you using a mesh system? Standalone router, modem/router combo, etc.

Re: Canon pro200 says active but not connected

Suzanne2 — Fri, 06 Dec 2024 13:17:04 GMT

Do your wireless broadcasts all use the same SSID name.

YES

WPA2.

Standalone router

Thank you for any help

Re: Canon pro200 says active but not connected

shadowsports — Fri, 06 Dec 2024 13:46:31 GMT

Greetings,

Try giving each network broadcast a unique name, or temporarily disable the 5G broadcast and then attempt to make a connection to the 2.4 broadcast.