https://community.usa.canon.com/t5/Printer-Software-Networking/MX870-won-t-connect-to-new-router/m-p/516597#M21580 <P>Got a new router. During LAN Setup the printer allows me to select the new SSID but then automatically tries to connect and fails. No screen ever appears asking for a new passkey. I've reset to Factory settings. Unplugged. etc etc. Any ideas on how to get it to allow me to enter a new password? Thanks.&nbsp;</P> Wed, 04 Dec 2024 21:18:41 GMT ECmobiledude 2024-12-04T21:18:41Z https://community.usa.canon.com/t5/Printer-Software-Networking/MX870-won-t-connect-to-new-router/m-p/516597#M21580 <P>Got a new router. During LAN Setup the printer allows me to select the new SSID but then automatically tries to connect and fails. No screen ever appears asking for a new passkey. I've reset to Factory settings. Unplugged. etc etc. Any ideas on how to get it to allow me to enter a new password? Thanks.&nbsp;</P> Wed, 04 Dec 2024 21:18:41 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/MX870-won-t-connect-to-new-router/m-p/516597#M21580 ECmobiledude 2024-12-04T21:18:41Z https://community.usa.canon.com/t5/Printer-Software-Networking/MX870-won-t-connect-to-new-router/m-p/516603#M21581 <P>Hey there!</P> <P>I'm not a tech, but I found a <A href="https://gdlp01.c-wss.com/gds/8/0300003108/01/MX870_MX350_NST_U2_V1.pdf" target="_blank" rel="noopener">Network Troubleshooting guide</A> on the <A href="https://www.usa.canon.com/support/p/pixma-mx870" target="_blank" rel="noopener">MX870's web page</A>.&nbsp;</P> <P>FYI, this unit was retired in 2016, so there is no official support from Canon USA, so I hope this information is helpful!&nbsp;</P> Wed, 04 Dec 2024 21:26:54 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/MX870-won-t-connect-to-new-router/m-p/516603#M21581 Stephen 2024-12-04T21:26:54Z