topic Re: MF232w Windows 11 scanner Code 45 "Currently, this hardware device is not connected" in Printer Software & Networking

MF232w Windows 11 scanner Code 45 "Currently, this hardware device is not connected"

winmfscan-fails — Wed, 04 Dec 2024 23:46:17 GMT

I have a Canon Imageclass MF232w that had been working great on my Windows 10 Dell Inspiron 15.

I had MF Scan Utility version 1.2.0.0 installed and it worked great.

I recently upgraded computer to new Dell Inspiron 15 Windows 11 and installed MF230SeriesMFDriverV520WPusEN.exe

The printer prints and appears to be properly installed.

However Scanner settings Hardware properties say:

“Currently, this hardware device is not connected to the computer. (Code 45). To fix this problem, reconnect this hardware device to the computer.”

Of course the device is connected because I am able to print.

I then installed winmfscanutilityv12102.exe

When I try to scan I get the following message:

“Cannot communicate to the scanner. The cable may be disconnected or the scanner is turned off.”

The cable is connected, and the scanner is turned on. Again, I am able to print.

I tried to remedy by fully uninstalling driver and software leaving no traces.

Then I reinstalled and got the same result.

I am wondering if there is a patch forthcoming to the drivers and MF scan software so I can use as I did previously under Windows 10.

Please Help. Thank You.

Re: MF232w Windows 11 scanner Code 45 "Currently, this hardware device is not connected"

shadowsports — Thu, 05 Dec 2024 00:40:20 GMT

Greetings,

What feature release of Windows 11 are you running? This is likely related to windows 11 feature release 24H2. Microsoft has acknowledged a scanner communication issue with this update. It affects multiple manufacturers.

Re: MF232w Windows 11 scanner Code 45 "Currently, this hardware device is not connected"

winmfscan-fails — Thu, 05 Dec 2024 01:29:58 GMT

Yes I have windows 11 feature release 24H2 installed. Thanks for the quick response.

Re: MF232w Windows 11 scanner Code 45 "Currently, this hardware device is not connected"

shadowsports — Thu, 05 Dec 2024 01:50:39 GMT

I'm hoping there's going to be a patch for this soon.