topic Re: i-SENSYS MF244dw Admin Rights error during install (I'm running as admin) in Printer Software & Networking

i-SENSYS MF244dw Admin Rights error during install (I'm running as admin)

ITD4N — Tue, 26 Nov 2024 15:17:38 GMT

I have run into a very annoying issue installing a Canon printer.

I am trying to install a Canon i-SENSYS MF244dw AIO Printer onto 5 laptops for one of my teams. When I run the installer it prompts for UAC admin credentials which I enter (My M365 Entra ID and password) - and the installer proceeds to run the extraction, it then launches the installer. I get to the point of selecting USB Connection or Network connection and I get an error sayng

"You do not have sufficient privileges to install the program. Log on again with administrator privileges"

I get the same message when right clicking the installer and running as admin, and even more annoyingly I also get the same message when logging into my Global Administrator account on the laptop.

Please can someone advise here as It's driving me spare trying to get a simple printer and scanner app installed.

Re: i-SENSYS MF244dw Admin Rights error during install (I'm running as admin)

ITD4N — Wed, 27 Nov 2024 11:26:00 GMT

Anyone? 😒

Re: i-SENSYS MF244dw Admin Rights error during install (I'm running as admin)

Danny — Wed, 27 Nov 2024 13:03:28 GMT

Thanks for joining the conversation, ITD4N! We appreciate the info, though we need to let you know that the i-SENSYS MF244dw is not supported by our team here at Canon USA since that product isn't available in this country. If you live outside the United States, please click HERE and select your country to find support in your part of the world. Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!