topic Re: SELPHY App missing bookmark function in Printer Software & Networking

SELPHY App missing bookmark function

NYC1 — Tue, 19 Nov 2024 13:57:46 GMT

Hi everyone! Did the Canon Selphy app for the CP1300 model lose the bookmark function? I no longer see it as an option on the app. It’s been a while since I used the Canon Selphy app for my CP1300 printer.

Re: SELPHY App missing bookmark function

Danny — Tue, 19 Nov 2024 13:58:41 GMT

Thanks for joining the conversation, NYC1!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof) and whether you're using the SELPHY Photo Layout app or something else. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: SELPHY App missing bookmark function

NYC1 — Tue, 19 Nov 2024 19:03:03 GMT

Hi,

I have the iPhone 13 running iOS 18 and I’m running the Canon Selphy layout app.

Re: SELPHY App missing bookmark function

rhizao — Thu, 12 Dec 2024 09:35:53 GMT

Hey Danny, I've encountered the same issue ever since the Selphy photo app updated to a new version. To add more context to NYC1's post, there used to be a bookmark layout in the Photo App — this was one of the selling points why I bought a Selphy printer in the first place. You still advertise this bookmark layout on your website even, look:

The new version of the app provided a 4x2 layout option instead. However, this doesn't quite work like the original bookmark layout which accounts for the space between the two columns and provides a line marker that you can use to conveniently cut the photo paper in half.

Here's an example of how the old bookmark layout renders:

Here's what the app provides now:

No space and line marker in the middle:

It's frustrating when you fix something that's not broken. 😕 Please bring this feature back!