topic IJ Scan Utility not working with Windows 11 in Printer Software & Networking

IJ Scan Utility not working with Windows 11

gdurell — Tue, 19 Nov 2024 13:55:07 GMT

I have a Pixma MG5420 and a new Windows 11 laptop. Does Canon IJ Scan Utility not work with this printer and OS - its not downloading? Can I no longer scan with the MG5420?

Re: IJ Scan Utility not working with Windows 11

lhaskamp — Sat, 31 Jan 2026 18:26:52 GMT

I'm having the same issue with my MG2922 using Windows 11. Very frustrating. Glad I still have my dinosaur to scan with for this tax season.

Re: IJ Scan Utility not working with Windows 11

DerrickL — Sat, 31 Jan 2026 18:56:35 GMT

The MG2922 has drivers, scan utility and print software for Windows 11 here:

https://www.usa.canon.com/support/p/pixma-mg2922

The MG5420 has been retired, there are no new Windows 11 drivers or updates or a Windows 11Canon Scan utility for the printer. You can try using the Windows 10 drivers, it has worked for others, this file has the ijscan utility and printer software.

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNDMwNDAy&cmp=ABR&lang=EN

Re: IJ Scan Utility not working with Windows 11

shadowsports — Sat, 31 Jan 2026 19:20:09 GMT

Greetings and Welcome.

You are hijacking another users thread which has not had activity for more than a year. Please note you have a different product and software environment. In the future, please consider starting your own thread/topic. This ensures your problem or issue gets the visibility it deserves. It also helps others looking for solutions to find answers more quickly / easily. Most importantly, it's not possible for you to mark a topic or issue as solved unless it's your own. 😉

Please use the link below to start your own topic. Thanks in advance.

https://community.usa.canon.com/t5/forums/postpage/choose-node/true/interaction-style/forum/override-styles/true