topic ImageCLASS MF644Cdw - has connection/driver (New Mac O/s) issues and where's the scanner too!?? in Printer Software & Networking

ImageCLASS MF644Cdw - has connection/driver (New Mac O/s) issues and where's the scanner too!??

Need4Speed — Sun, 23 Feb 2025 13:43:25 GMT

I have an Image CLASS MF644Cdw printer that I use with my MacBook Pro. Today my computer updated to the latest O/s (Sequoia Version 15.1) and I seem to have an issue with the printer "waking up" and still being connected via wifi - but using the IP address I do seem to be able to print - BUT - I no longer seem to have a scanner?

I reloaded the driver that's currently offered for d/l and something is still wrong!

I can print but I think it's being used as a "basic printer" with no access to the scanner!

Canon Community can you help?

Canon company - do you need to update your drivers to keep up with Mac O/s???

Re: Image CLASS MF644Cdw has connection/driver (New Mac O/s) issues and where's the scanner too!??

shadowsports — Fri, 08 Nov 2024 03:53:49 GMT

Greetings,

Occasionally when you allow your computer to upgrade its OS, some peripherals require new drivers or have to be reinstalled. I usually perform a clean install when this occurs. A clean install involves disconnecting and removing the device. Uninstalling the drivers and restarting the system. Then, reinstalling the updated drivers intended for the OS you want to use the device with. Installing these on top of drivers that aren't working, may or may not work.

The support portal for your printer has updated drivers that support Sequoia OS. These were available on 10/15.

Canon Support for Color imageCLASS MF644Cdw | Canon U.S.A., Inc.

Re: Image CLASS MF644Cdw has connection/driver (New Mac O/s) issues and where's the scanner too!??

jjzucchero — Sat, 22 Feb 2025 18:37:36 GMT

Same Issue and I installed the new drivers and firmware

Re: Image CLASS MF644Cdw has connection/driver (New Mac O/s) issues and where's the scanner too!??

shadowsports — Sat, 22 Feb 2025 19:50:02 GMT

@jjzucchero wrote:

Same Issue and I installed the new drivers and firmware

Greetings,

Its best to start your own thread when requesting help. Your environment, OS and network are different than the thread's starter. Its also not possible for you mark another user's thread as "resolved". This also ensures your issue gets the visibility it deserves. Thanks in advance.