topic MG3600 Series Printer will not work after changing to a new wifi router in Printer Software & Networking

MG3600 Series Printer will not work after changing to a new wifi router

rmbratt — Tue, 05 Nov 2024 00:13:25 GMT

I tried connecting the MG3600 printer to our new Verizon home internet wireless router following the steps of press and hold wifi button, then press color button, then press wifi button and press WPS button on the back of the router, but it is not wanting to connect.

Can someone help me know how to connect to the new router please?

Please reference it's latest network configuration page printout info below:

Infrastructure: Enable

Connection: Inactive

SSID: dabratts (notice that is our old wifi router name, our new one is 'Verizon...' with several letters/numbers)

Re: MG3600 Series Printer will not work after changing to a new wifi router

Danny — Tue, 05 Nov 2024 14:59:12 GMT

Thanks for joining the conversation, rmbratt!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series. The model number should appear on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!