topic Re: IJ Scan Utility won't let me pick PIXMA TR4520 for scanning in Printer Software & Networking

IJ Scan Utility won't let me pick PIXMA TR4520 for scanning

dgmcd — Fri, 25 Oct 2024 15:48:29 GMT

I have a Pixma TR8500 and a TR 4520 at a different location. When I try to scan from my 4520 the IJ scan Utility lists the 8500. The IJ Scan Utility comes up with the 8500 printer so I click select which takes me to the Network scanner which lists both printers. I click on the 4520, but the choice on the selector remains the 8500. How do I change the selected scanner?

Re: IJ Scan Utility won't let me pick PIXMA TR4520 for scanning

Patrick — Tue, 29 Oct 2024 21:04:19 GMT

Hi dgmcd,

What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4520 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: IJ Scan Utility won't let me pick PIXMA TR4520 for scanning

dgmcd — Tue, 29 Oct 2024 23:24:46 GMT

NO. I was able to solve it myself by reinstalling the software for the 4520 printer and all is well.

Thanks for your note.