topic Re: SELPHY CP1300 app issues: Unable to add text and wasted space in Printer Software & Networking

SELPHY CP1300 app issues: Unable to add text and wasted space

3272ch — Wed, 23 Oct 2024 12:54:50 GMT

How do we add text to the 4x6 photo, I was able to use that function all the time with older software but no option with the new one. Very frustrating because that’s where I do my basic journaling. Also, the newer version waste so much space on photo! Not giving a true 4x6 photo area when using collage or other photo layout options. I was so well versed with the older version and gave classes on the many uses and various functions to my girlfriends who purchased this product on my advice and love of it.
Now I am totally lost and frustrated with new version and how to use the functions! Please help!!!

Re: SELPHY CP1300 app issues: Unable to add text and wasted space

Danny — Wed, 23 Oct 2024 12:55:19 GMT

Thanks for joining the conversation, 3272ch!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: SELPHY CP1300 app issues: Unable to add text and wasted space

3272ch — Wed, 23 Oct 2024 15:37:43 GMT

I’m running my app (Canon SELPHY App)

on an Apple IPhone 15 plus/ ISO version 17.6.1

Re: SELPHY CP1300 app issues: Unable to add text and wasted space

Patrick — Fri, 08 Nov 2024 16:51:28 GMT

Hi 3272ch,

In the app, after selecting Collage and then the photo you wish to print, the option for "Text" does not appear at the bottom?