topic PIXMA PRO-100 Unable to access remote UI in Printer Software & Networking

PIXMA PRO-100 Unable to access remote UI

vsinfleurs — Wed, 23 Oct 2024 12:44:08 GMT

Hello. I purchased from someone Canon Pixma Pro 100. I have Macbook Pro. I am not able to access REMOTE UI on my Macbook Pro, I probably does not know how. Can someone help me? I will show screen shoots. It asks me for username and password. I also does not know how to custom size of the paper. I have the Canon QUICK Menu, but I can't see anything about customing the size of the paper. Everything seems more difficult on Macbook than on Windows

Re: PIXMA PRO-100 Unable to access remote UI

Danny — Wed, 23 Oct 2024 12:44:57 GMT

Thanks for joining the conversation, vsinfleurs!

So that the Community can help you better, we need to know exactly which version of macOS is running on your MacBook. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA PRO-100 Unable to access remote UI

shadowsports — Wed, 23 Oct 2024 13:50:28 GMT

Greetings ,

How is your Pro 100 connected and to what? USB or Wi-Fi.

Re: PIXMA PRO-100 Unable to access remote UI

vsinfleurs — Wed, 23 Oct 2024 14:34:47 GMT

It is macOS Sequoia, the latest version 15!

Re: PIXMA PRO-100 Unable to access remote UI

vsinfleurs — Wed, 23 Oct 2024 14:35:36 GMT

It is connected to the same WiFi it’s in my laptop and if I use my laptopy I connect it with USB as well.