topic Re: Can't open printer driver download for Pixma TS9120 in Printer Software & Networking

Can't open printer driver download for Pixma TS9120

mahastew — Fri, 11 Oct 2019 06:35:34 GMT

I have a Pixma TS9120 and am on a Mac with OS Mojave. After downloading the printer driver, I clikced on the disk image for setup and got an error message saying "Login with the administrator account to start this software." I was already logged in with the only account on my Mac, which was an admin account. I crated a new admin account and tried it that way, but that didn't work either. Help? Thanks.

Re: Can't open printer driver download for Pixma TS9120

shadowsports — Fri, 11 Oct 2019 13:03:01 GMT

Not sure what you are trying to install? There is no Mojave driver for the TS9120.

Re: Can't open printer driver download for Pixma TS9120

Patrick — Fri, 11 Oct 2019 19:19:33 GMT

Hi mahastew.

The PIXMA TS9120 uses Airprint, so installing a drifver is not necessary.

If you are using a USB cable, please connect the cable and turn your printer on and then follow these steps:

1. Click on the Apple in the upper left hand corner and then System Preferences.

2. Click on Printers & Scanners.

3. Click the [+] at the bottom and then click on "Add printer or scanner".

4. In the new window, select the Canon TS9100 series and then click Add.

If you are using your PIXMA TS9120 wirelessly, please connect it to your wireless network first, and then follow the steps above.

To connect your PIXMA TS9120 to your wireless network, please follow these steps:

1. Please press the gear icon at the bottom of the LCD screen of the printer.

2. Select Settings.

3. Select Device settings.

4. Select LAN settings.

5. Select Wireless LAN.

6. Select Wireless LAN setup.

7. Select Manual connect.

8. Choose your wireless network from the list that appears.

9. Enter your wireless password.

Once "Connected" appears, press OK and your TS9120 is now connected to your wireless network.