topic Re: Reconnecting MP620 to Wifi in Printer Software & Networking

Reconnecting MP620 to Wifi

plabaste — Fri, 08 Mar 2019 00:43:38 GMT

I upgraded the router and the printer does not seem to recognize the new WiFi network. How can I reconfigure it?

Re: Reconnecting MP620 to Wifi

shadowsports — Fri, 08 Mar 2019 04:23:32 GMT

From your printers support page:

Windows

Re: Reconnecting MP620 to Wifi

ArthurJ — Mon, 11 Mar 2019 18:02:57 GMT

Hi plabaste,

Just wanted to check in and see if your were able to get the printer reconnected. If you were able to, please click the Accept as Solution button in shawdowsports reply post so that others may find the answer as well.

We look forward to hearing back from you.

Re: Reconnecting MP620 to Wifi

plabaste — Tue, 12 Mar 2019 02:08:39 GMT

Nope

Re: Reconnecting MP620 to Wifi

ArthurJ — Wed, 13 Mar 2019 18:59:48 GMT

Hi plabaste,

What version of Windows or Macintosh is installed on your computer? Also do you still have the usb cord that came with the printer?

We look forward to your reply.

Re: Reconnecting MP620 to Wifi

plabaste — Wed, 13 Mar 2019 19:43:28 GMT

Hi,

Windows 10.

Unfortunately not.

Re: Reconnecting MP620 to Wifi

ArthurJ — Fri, 15 Mar 2019 19:14:00 GMT

Hi plabaste,

If your router has a WPS button ( would say wps, has an icon of curved arrows or an icon of a lock) then please click HERE for steps to connect the printer via the WPS method.

If your router does not have a WPS button, you would need to get a printer usb cord(A to B usb) cord and use that to during the install to connect the printer to your network.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Reconnecting MP620 to Wifi

plabaste — Sun, 17 Mar 2019 23:11:23 GMT

Hi ArthurJ,

Thank you for your advice.

The router does have a WPS button.I followed the step-by-step procedure as indicated and aftre a couple of unsuccessful attemps I saw the message procedure completed successfully on the printer. The bad bnews is that when I try to print I still get the Error message: Printer not responding.

Re: Reconnecting MP620 to Wifi

ArthurJ — Wed, 20 Mar 2019 18:45:08 GMT

Hi plabaste,

I would get the network setting on the printer. Please click HERE for steps on checking the Wireless LAN setting list.

Once you are able to see the settings, please let me know what the connection and signal strength is. I would also make sure the SSID matches the network your computer is connected to.

We look forward to your reply.

Re: Reconnecting MP620 to Wifi

plabaste — Thu, 21 Mar 2019 23:35:58 GMT

Hi ArthurJ - I checked the Wireless LAN Setting List as recommended. It shows that the connection is Active and displays as SSID the computer's network name. However it still impossible to print. It doesn't show any information on signal strength.

Re: Reconnecting MP620 to Wifi

ArthurJ — Fri, 29 Mar 2019 16:09:28 GMT

Hi plabaste,

Since the connection is active and the SSID is correct but there is no signal strength, I recommend unplugging the power to your router for 30 seconds and then plug it back in. Once the network comes back up, turn the printer off and back on then print the network settings page again to see if you now have a number by signal strength.

We look forward to hearing back from you.

Re: Reconnecting MP620 to Wifi

plabaste — Sun, 31 Mar 2019 16:42:56 GMT

Hi - I did as suggested. The message I got on the computer when I tried to print is that the printer is off line and not connected (I removed the cable).