topic Re: Pixma MG3070s wifi connection issue in Printer Software & Networking

PIXMA MG3070s won't connect to Wi-Fi router

Rikstick — Tue, 24 Sep 2024 15:52:01 GMT

Hi,

My brand new Pixma MG3070s printer will not connect to my wifi router. It will print via the USB cable though. I downloaded the driver from the Canon website. I also downloaded their wifi connection assistant tool but after the software guided me through the connection steps, it was also unsuccessful. I'm using a Surface notebook with the Windows 11 operating system. Any suggestions?

Re: Pixma MG3070s wifi connection issue

Rikstick — Sun, 15 Sep 2024 03:38:42 GMT

I disabled port isolation on the Globe At Home router. Then I reinstalled the driver and it started working.

Re: Pixma MG3070s wifi connection issue

Ron — Mon, 16 Sep 2024 15:11:27 GMT

Hi Rikstick. Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The MG3070 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.