topic Re: WiFi password in Printer Software & Networking

PIXMA TS3340 Unable to connect to Wi-Fi

sak0v — Tue, 24 Sep 2024 16:12:25 GMT

Hello. I’ve purchased a printer today, a TS3340 to be exact. However, I am unable to connect to the WiFi, I’ve tried printing the WiFi information but the password given is incorrect

Re: WiFi password

Stephen — Tue, 24 Sep 2024 14:18:24 GMT

Hi there!

This unit isn't sold here in the US, so we don't support it.

Running the setup procedure will ensure all necessary components are installed and will pair your printer with your computer. You will find it at https://canon.us/setup.

Contact Canon in your country or region at https://global.canon if you need further assistance.

Re: WiFi password

shadowsports — Tue, 24 Sep 2024 15:06:53 GMT

Greetings ,

The password to connect the printer to Wi-Fi is supplied by you. This is the password set on your router that allows devices to connect to its wireless broadcast. The printer requires a 2.4 GHz broadcast that uses WPA2/AES encryption. Please ensure your network meets these requirements. Running the printer setup utility as Stephen referenced will allow you to choose the network and enter it's password. Additional support options are available if you use the Canon Global support link above.