TS7720 printer won't connect to Google Pixel 8 Android phone

january — Fri, 13 Sep 2024 21:40:24 GMT

Hello, I have successfully connected my new printer to my Windows 11 computer, but it won't connect to my phone. I ran a firmware update, installed the app on my phone. I have the phone and the printer on the same wifi network. My phone recognizes the computer but I always get an error message after about a minute - sometimes the error message is on my phone, sometimes it's on the printer. When it's on the printer it's error code 3441.

It's a Pixel 8 pro and is on Android version 14. Thanks in advance for the help.

Re: TS7720 printer won't connect to Google Pixel 8 Android phone

shadowsports — Sat, 14 Sep 2024 01:48:43 GMT

Greetings,

You will want to connect your printer to the Wi-Fi network in your home. This way any devices that connect to this network can also print. The 3441 error indicates the printer is not connected to your network.

To print from your mobile device, it needs to be connected to your wireless network You can use the Canon Print App to print.

https://play.google.com/store/apps/details?id=jp.co.canon.bsd.ad.pixmaprint&pcampaignid=web_share

Please confirm your mobile device is connected to the same wireless network as your printer. Please describe the steps or what you are seeing on your mobile device when printing. Are you printing from the app? Where are the documents/files you are printing stored? Google Drive, other cloud based app?

topic TS7720 printer won't connect to Google Pixel 8 Android phone in Printer Software & Networking

TS7720 printer won't connect to Google Pixel 8 Android phone

Re: TS7720 printer won't connect to Google Pixel 8 Android phone