topic Re: scangear not responding in Printer Software & Networking

scangear not responding

aryehis1 — Wed, 11 Sep 2024 12:54:18 GMT

I have a Pixma MX490 printer/scanner and when I run scangear it just hangs (picture scan and document scan). I last used it a couple of weeks ago without a problem.

I tried downloading the latest from Canon but it didn't help.

Also tried running as administrator but no luck.

Re: scangear not responding

shadowsports — Wed, 11 Sep 2024 15:11:33 GMT

Greetings ,

Are you running the new installer over the existing installation?

I suggest you remove the existing installation, restart your computer, then run the updated installer.

Let us know if that helps.