https://community.usa.canon.com/t5/Printer-Software-Networking/imageClass-MF642Cdw-constantly-offline/m-p/499785#M19424 <P>My printer constantly says offline when it isn't. I've seen so many messages about this and need an actual solution.</P><P>I have tried:</P><UL><LI>power cycling (including unplugging)</LI><LI>new drivers</LI><LI>changing my wifi from public to private</LI><LI>I completely switched internet providers with an entirely new modem/router and network, and no change.</LI></UL><P>My scanner works just fine - it will be scanning and the printer will still say offline, so it clearly isn't a wifi issue. It happens from my Windows laptop, my partner's Windows laptop, and her Mac, so it isn't a Windows issue.</P><P>Info:</P><UL><LI>Model: imageClass mf642cdw</LI><LI>Operating system: Windows 11 (but also happens on Mac)</LI><LI>Connection: wireless (and the scanner works just fine)</LI></UL><P>Please help!</P><P>&nbsp;</P> Wed, 11 Sep 2024 11:55:57 GMT Slugger00 2024-09-11T11:55:57Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageClass-MF642Cdw-constantly-offline/m-p/499785#M19424 <P>My printer constantly says offline when it isn't. I've seen so many messages about this and need an actual solution.</P><P>I have tried:</P><UL><LI>power cycling (including unplugging)</LI><LI>new drivers</LI><LI>changing my wifi from public to private</LI><LI>I completely switched internet providers with an entirely new modem/router and network, and no change.</LI></UL><P>My scanner works just fine - it will be scanning and the printer will still say offline, so it clearly isn't a wifi issue. It happens from my Windows laptop, my partner's Windows laptop, and her Mac, so it isn't a Windows issue.</P><P>Info:</P><UL><LI>Model: imageClass mf642cdw</LI><LI>Operating system: Windows 11 (but also happens on Mac)</LI><LI>Connection: wireless (and the scanner works just fine)</LI></UL><P>Please help!</P><P>&nbsp;</P> Wed, 11 Sep 2024 11:55:57 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageClass-MF642Cdw-constantly-offline/m-p/499785#M19424 Slugger00 2024-09-11T11:55:57Z