topic imagePROGRAF TM-305 drivers asking for admin credentials in Printer Software & Networking

imagePROGRAF TM-305 drivers asking for admin credentials

ittesting1234 — Tue, 03 Sep 2024 12:05:55 GMT

Hello,

Wondering if anyone has an idea regarding an issue with Canon TM305 drivers, we have these plotters installed and are trying to map the printer driver to users through VMWare DEM. The Canon driver is installed on the golden images but it asks for admin credentials to install the driver on a user session when it should not be required.

Other printers that have the driver installed already on the image do not run into the issue.

Re: Canon TM305 Drivers

shadowsports — Sun, 01 Sep 2024 18:45:44 GMT

Greetings,

I think VMWare Support is the path I would pursue.

Re: Canon TM305 Drivers

ittesting1234 — Tue, 03 Sep 2024 11:57:21 GMT

Hello, we did try reaching out to them, but nothing seems to be wrong from their side. And all other printers and drivers besides the Canon TM305 seem to work as intended. So not sure besides it being a Canon driver issue it could be.