topic PIXMA TS6420 - Utilities fail to install on Windows 11 in Printer Software & Networking https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420-Utilities-fail-to-install-on-Windows-11/m-p/496279#M19278 <P>When I attempt to install the Canon Utilities for Scanning I get the following error:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikeanacker_0-1724777599439.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/56876iF36B0844452E485F/image-size/medium?v=v2&amp;px=400" role="button" title="mikeanacker_0-1724777599439.png" alt="mikeanacker_0-1724777599439.png" /></span></P><P>The utilities successfully download and extract, just do not run.&nbsp; I have tried to run the executable as administrator and get the same error.&nbsp; The printer has successfully installed and I can print, but need the scan utility.&nbsp; I am on Windows 11 Version 23H2 for Windows ARM64.</P><P>Thanks.</P> Tue, 27 Aug 2024 19:19:55 GMT mikeanacker 2024-08-27T19:19:55Z PIXMA TS6420 - Utilities fail to install on Windows 11 https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420-Utilities-fail-to-install-on-Windows-11/m-p/496279#M19278 <P>When I attempt to install the Canon Utilities for Scanning I get the following error:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikeanacker_0-1724777599439.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/56876iF36B0844452E485F/image-size/medium?v=v2&amp;px=400" role="button" title="mikeanacker_0-1724777599439.png" alt="mikeanacker_0-1724777599439.png" /></span></P><P>The utilities successfully download and extract, just do not run.&nbsp; I have tried to run the executable as administrator and get the same error.&nbsp; The printer has successfully installed and I can print, but need the scan utility.&nbsp; I am on Windows 11 Version 23H2 for Windows ARM64.</P><P>Thanks.</P> Tue, 27 Aug 2024 19:19:55 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420-Utilities-fail-to-install-on-Windows-11/m-p/496279#M19278 mikeanacker 2024-08-27T19:19:55Z