PIXMA TS8220: network issue, wrong port connection

mdeneke — Thu, 08 Aug 2024 02:53:59 GMT

I recently got a new computer. I installed the TS8220 on the computer. They are connected by wi-fi. When I try to use the printer, I can`t print. The printer settings show that the printer in connected to the network. However, the computer shows it is not connected. I have run the printer help utility. It will show a wrong port connection. It will then correct the port--printer works. However, the next time I try to print--a day or 2 later--again it will not work.

Am I missing a setting to keep it connected to the correct port?

Thanks for any assistance! I am frustrated!

Re: PIXMA TS8220: network issue, wrong port connection

ArthurJ — Wed, 21 Aug 2024 19:00:21 GMT

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

topic PIXMA TS8220: network issue, wrong port connection in Printer Software & Networking

PIXMA TS8220: network issue, wrong port connection

Re: PIXMA TS8220: network issue, wrong port connection