topic Re: Unable to connect android phone to printer in Printer Software & Networking

Unable to connect android phone to PIXMA TS3722

DeLora — Mon, 29 Jul 2024 15:55:41 GMT

Installed a new printer Canon PIXMA TS3722, able to connect laptops to it, when trying to connect Android smartphones, keep getting an E6 error message. I have not been able to find this error code anywhere. I cannot connect the phones to the printer at all. Any ideas?

Re: Unable to connect android phone to printer

shadowsports — Sun, 28 Jul 2024 22:32:07 GMT

Greetings,

Let's start with basic troubleshooting.

What is the IP assigned to the printer by the router? Now verify the IP the router has assigned to the mobile device. What is that IP?