topic Re: Reinstall and new router problems for MX490 in Printer Software & Networking

Reinstall and new router problems for MX490

ecshelton — Wed, 24 Jul 2024 21:01:26 GMT

We recently got a new router, it does not use the WPS setup. I followed the instructions on "Reconnecting printer to a wireless network." I'm using Windows, so I first removed "Canon series MX490 series MP Drivers" as directed. After downloading MX490 series Full Driver & Software Driver and Software Package", I now receive a "can't create output file" message.

What do I do next?

Re: Reinstall and new router problems for MX490

shadowsports — Thu, 25 Jul 2024 01:25:24 GMT

Greetings,

The driver for your product can be downloaded here: (windows 10/11)

Print Driver and Scan Utility Installer Ver.1.02 (Windows)

Please try this and let me know if it helps.

Re: Reinstall and new router problems for MX490

ecshelton — Thu, 25 Jul 2024 19:32:55 GMT

Thanks so much Rick. I was able to install the driver.

But The computer can't see my printer on the network. I guess I could finish by using my USB, but I'd rather be wireless.

Re: Reinstall and new router problems for MX490

ecshelton — Tue, 30 Jul 2024 14:33:19 GMT

Thank you shadowsports. I was able to bet the driver package reinstalled.

I've figured out my problem. My new router uses WPA2, rather than WPS. Is there anyway to connect my Pixma (MS490) to this router?