topic Re: Canon Pixma TS3700 Will not connect to smartphone, and now doesn't connect to computer in Printer Software & Networking

PIXMA TS3722 Will not connect to smartphone, and now doesn't connect to computer

ze2010 — Sat, 20 Jul 2024 12:02:37 GMT

I am so ready to return this Canon printer, as it has only connected to my smartphone after the first day of owning it, and ever since that day has never shown on the CANON PRINT app again, and when I try to reconnect, my computer does not show up. However on my chromebook, the app does show my computer. However, now it is saying my printer is offline, after multiple attempts to turning off then on, unplugging and plugging, the printer still appears offline. My question would be, how can I reconnect this thing, and moreover how can I even have my printer show up under WiFi's I can connect to. I've read every FAQ, and I can't seem to get this thing connected to my wifi, honestly I just wanted to change the password, and after tirelessly printing out the information screen with my default password, it just says bad password, on the information page it seems to be connected to my wifi but when I try to connect nothing occurs. Long story short I would like help. if you are in the market for a printer do not shop Canon, If I can't find an answer to this problem, I will skip my way to the store to return this printer, it is literally making my job impossible.

Re: Canon Pixma TS3700 Will not connect to smartphone, and now doesn't connect to computer

Danny — Tue, 16 Jul 2024 13:50:30 GMT

Thanks for joining the conversation, ze2010!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TS3700 series. The model number should be on the top of the printer just above the power button. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon Pixma TS3700 Will not connect to smartphone, and now doesn't connect to computer

ze2010 — Sat, 20 Jul 2024 09:29:59 GMT

Ts3722

Re: PIXMA TS3722 Will not connect to smartphone, and now doesn't connect to computer

Patrick — Tue, 18 Mar 2025 20:05:01 GMT

HI ze2010,

Were you able to connect your PIXMA TS3722 to your Wi-Fi? If not, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative will assist you with connecting your PIXMA TS3722 to your Wi-Fi.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.