topic Re: Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300 in Printer Software & Networking

Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300

saidelsky — Sat, 13 Jul 2024 17:40:10 GMT

Working in Win 11 with a Pro-300 printer. Why is it that some tif files load into Professional Print & Layout and some jpg files load but others do not? All images are 8 bit B&W or color. I lack understanding. Can someone help or explain the peculiarities of this situation?

Re: Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300

jrhoffman75 — Sat, 13 Jul 2024 22:00:02 GMT

Welcome. I don’t have PP&L (it’s not compatible with my printer) but I do know that Canon DPP4 doesn’t always recognize TIFF and JPEG images. Even though they have the file tag I think some images don’t completely comply with the standard file format. See if DPP4 recognizes the images you are working with.

Re: Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300

saidelsky — Sun, 14 Jul 2024 14:50:15 GMT

What is DPP4?

(Thanks for the other info re tif and jpg)

Bill Saidel, Cherry Hill, NJ

Re: Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300

jrhoffman75 — Sun, 14 Jul 2024 15:07:14 GMT

DPP4 is Canon’s photo editor. Would read (or not read) files same as PP&L

Re: Loading an image in Prof. Print & Layout - imagePROGRAF PRO-300

saidelsky — Tue, 16 Jul 2024 02:22:28 GMT

So I loaded DPP4 and sure enough, files that would not print in PPL appear in DPP4 as a ?. Turns out they were all set to mode 'grayscale'. When I changed them to mode

RGB, some of them loaded properly in DPP4 and PPL. Interestingly an occasional uncompressed tif and jpg images did not load in either program, even after saving from Photoshop. Still exploring the recalcitrant few.