Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection

mccrindlealex — Tue, 02 Jul 2024 03:13:05 GMT

I had purchased a new Mac with Chipset M1 that it is provided with MACOS Sonoma 14.XX.

After instlling the Drivers for Printer as well the Scaner, this last stopped working returning the following message using the MF Scan utility:

Cannot communicate with the scanner.

The cable may be disconnected, or the scanner may be turned off.

Check the scanner status and try again.

Scanner driver will be terminated.

Error code: 600007

Using the Image Capture it returns:

Cannot scan because of the following:

- Scanner is busy

- Error occurred in the scanner

- Scanner is in Sleep mode

Check the scanner status and try again.

Scanner driver will be terminated.

Error code: 2100009

The only way the scanner works is using the buttons ScanPC1 or Scan PC2 direct on the printer device.

In previous versions like Monterrey in a MACbook pro Intel Chipset it was working with no problems until upgrade to the Ventura Version (13.xx)

So, as I can see the Sanned applications it did not working for versions after 12.xx.

Is there something I could do?

Note, I had registered as MF232, because the MF230w it did not exists for Canon USA.

Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection

Re: Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection

Hector — Wed, 30 Apr 2025 15:14:19 GMT

Hello,

The message looks like the scan utility is set to USB and is not looking for the scanner over wifi. In this situation, you can try changing the setting in the MF scan utility. At the top of the scan utility, you will see the drop down to select your product/scanner. You can click on the drop down and switch it from the MF230 series to the MF230 series (network). You can also try connecting the scanner to the computer with a USB to see if it works with that setting.

topic Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection in Printer Software & Networking

Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection

Re: Canon MF230w - Scanner Stops working after MACOS Sonoma 14.XX - Under Wifi Connection