PIXMA G6020 Trouble connecting to new router

dnaegele — Wed, 12 Jun 2024 18:43:46 GMT

We just switched from Cox Internet to CenturyLink Quantum Fiber. I can no longer connect my canon G6020 to their Wi-Fi 7 router. Anyone else having this issue?

Re: PIXMA G6020 Trouble connecting to new router

shadowsports — Wed, 12 Jun 2024 19:38:20 GMT

Greetings,

Its very likely the Century Link router is backwards compatible. So no issues from that standpoint.

Here's what to look at. The G6020 has a 2.4Ghz radio and supports wireless broadcasts that use WPA2 / AES encryption. You need to log into the new router and confirm its settings.

Ensure its broadcasting a 2.4Ghz broadcast using the encryption standards I mentioned above. Some newer devices come configured to use WPA3 (only) and this encryption standard is not supported. There is usually an option for WPA3/WPA2 which ensure backwards compatibility. Its also helpful to use separate SSID names for each broadcast. Example:

myhouse7

Myhouse6

Myhouse5G

myhouse2.4

Modern wireless devices claim you can use one name for all broadcasts and that they handle "bandwidth steering" for you. Well, they aren't perfect, and you may find it easier for you to control which broadcast and band a device associates with.

Take a look and let us know what you find.

topic PIXMA G6020 Trouble connecting to new router in Printer Software & Networking

PIXMA G6020 Trouble connecting to new router

Re: PIXMA G6020 Trouble connecting to new router