topic PIXMA MG3222 won't connect after router upgrade in Printer Software & Networking

PIXMA MG3222 won't connect after router upgrade

RhodaM — Tue, 14 May 2024 16:37:05 GMT

I can not get my printer to connect to internet...it WAS working but when spectrum upgraded my equipment no more Internet connection to printer. Been almost a year now and still can't find a way .

Re: No connection

Mike — Tue, 14 May 2024 02:59:13 GMT

Welcome to the Canon Community, RhodaM!

To have a better understanding of your issue, please let everyone know your printer's model number as well as the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks!

Re: Printer won't connect after router upgrade

RhodaM — Tue, 14 May 2024 16:35:30 GMT

I have a MG3222 AIR Print cannon printer...I is supposed to connect to my wireless network provided by spectrum internet. It did until a few months ago ( September) when spectrum updated my internet Equipment. Sences then my printer will not connect to internet at all..I tried reinstalling from disk that came with printer but nothing has worked...printer scans and prints that but nothing that I "SEND" prints out I get printer not online message. Problem seems to be between my Internet provider and printer itself. Don't know if printer is too old for new internet equipment . Do I have to buy new printer or what..

Re: Printer won't connect after router upgrade

Danny — Tue, 14 May 2024 16:37:41 GMT

Thanks for letting us know what Canon product you've got. The PIXMA MG3222 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: PIXMA MG3222 won't connect after router upgrade

shadowsports — Tue, 14 May 2024 22:31:00 GMT

Greetings,

While the MG3233 has been retired, drivers for it are still available.

Canon Support for PIXMA MG3222 | Canon U.S.A., Inc.

Windows > Windows 11

Mac > Catalina v10.15

While there are no official drivers for the printer under current MAC OS, you can probably still use it as an IP printer with limited support.

The IJ Networking Assistant Tool can be used to configure its IP address

Note

If you are using in conjunction with a later version of MAC OS, you might be able to use AirPrint. You mentioned having this ability previously. If none of these options work, you can try VueScan by hamrick software, or take advantage of the Canon upgrade program.