topic Re: Webinterface Admin PW - TS5350i in Printer Software & Networking

Webinterface Admin PW - TS5350i

schmiddi19xx — Sat, 04 May 2024 15:42:14 GMT

Hi,

i bought a ts5350i today. now i want to login in my webinterface. usually the password is the serial number for this model. but nothing works. i enter a password and i dont even get a prompt if password is corret or not. you can see where im stuck in the picture. pressing login does nothing.

tried several devices and browsers. nothing is working. anyone got an idea?

Re: Webinterface Admin PW - TS5350i

shadowsports — Sat, 04 May 2024 15:58:37 GMT

Greetings,

The PW should be 9 characters. 4 letters and 5 numbers.

Canon : PIXMA Manuals : TS5300 series : Setting Password

Re: Webinterface Admin PW - TS5350i

schmiddi19xx — Sat, 04 May 2024 16:23:20 GMT

i know. i typed my serial number in every thinkable way. i dont even get a reply from the ui if the pw is correct or not. i think its a firmwarebug. i even resetted the printer.

it doesnt matter what i type as password. if its my serial nr or some random letters no output. it sends me straight back to login screen.

Re: Webinterface Admin PW - TS5350i

cnfcomps — Wed, 23 Apr 2025 06:50:43 GMT

I had the same problem on a TS5351i that I was working with last night. I was able to retrieve the password by printing out the details of the LAN configuration with the following process:

Press OK (Menu) - Device Settings - LAN Settings - Print details - Yes (Do you want to print the LAN details?) - OK - ON (Print password when in included in the information?)

In my case the password was a random string and completely different from the serial number. I hope this helps.

Matt.