topic TS6220 message: can't create output file. \win-ts 6200-1-2-n_mcd/msetup4.exe in Printer Software & Networking

TS6220 message: can't create output file. \win-ts 6200-1-2-n_mcd/msetup4.exe

derbsny — Wed, 03 Apr 2024 17:46:21 GMT

My TS6200 printer stopped printing, scanning all of a sudden. I have rebooted; then followed instructions in the Canon manual but when I tried to download a IJ utility, I received the message:

can't create output file. \win-ts6200 1_2-n_mcd/msetup4.exe

I've searched this community but don't find the same message. Can someone help?

Re: TS6200 message: can't create output file. \win-ts 6200-1-2-n_mcd/msetup4.exe

SamanthaW — Tue, 02 Apr 2024 19:53:50 GMT

Hello!

The TS6200 series has a few models in it. Will you please check the top and front of your unit for the specific model? That will help the community help you better!

Re: TS6200 message: can't create output file. \win-ts 6200-1-2-n_mcd/msetup4.exe

derbsny — Wed, 03 Apr 2024 17:43:47 GMT

The model is TS6220.

An update: The printer is printing when using my iPhone.