topic Pro-1000 Printing issues from Canon Professional Print & Layout in Printer Software & Networking

Pro-1000 Printing issues from Canon Professional Print & Layout

srboynton — Mon, 01 Apr 2024 17:20:29 GMT

I print on a Canon Pro-1000 connected via USB to a windows 11 PC. I had been printing using either PS or LR (both most recent versions) but loaded Professional Print & Layout for more accurate printing with fewer 'reprints'. The plug-ins for Professional Print & Layout are loaded and fully functional in both LR & PS. Photos correctly load from LR & PS into Professional Print & Layout and all is good until I press print.

I get an error in the print Q stating to check the UI (not sure what this is) or the printer panel - no further info. I note that the printer que shows an IP address for the Pro-1000 - should it if connected by USB cable and the LAN setting set to USB?

I can still print directly from PS and/or LR. can anyone help??

Re: Pro-1000 Printing issues from Canon Professional Print & Layout

srboynton — Mon, 01 Apr 2024 20:18:08 GMT

embarrassed to say - the issue was in Professional Print & Layout set-up - it selected the printer and forced an IP address even though the printer was configured in the printer and PC as USB (both wireless and network configurations were not made).

I forced Professional Print & Layout to recognize a USB printer and everything works.

Re: Pro-1000 Printing issues from Canon Professional Print & Layout

EC3 — Wed, 15 May 2024 16:11:50 GMT

The Pro 1000 printer is connected to network using wired connection. When I try to select a printer in the PPL software, I get an option to pick PRO 1000 Series followed by an IP address. I am trying to add the XPS driver I just installed but it is not an option in the add printer dialog box.

As i understand it, the printer has two separate drivers. Is there a way to select which driver to use with the PPL software instead of PRO 1000 series?

thanks