topic imageCLASS MF642Cdw won't connect to network in Printer Software & Networking

imageCLASS MF642Cdw won't connect to network

Polina — Tue, 12 Mar 2024 13:58:51 GMT

Hello, I have an issue with a Canon printer model mf642cdw. It can’t connect to my internet. It says:

Could not connect. Make sure the security settings configured for the device and the access point are the same.

I have no idea what I need to do.
Previously, I didn’t have an issue with connection but after changing my Internet…. I just can not connect. What should I do?

thank you in advance

Re: Wireless Connection: MF642cdw

shadowsports — Sun, 10 Mar 2024 23:22:42 GMT

Greetings,

Please see my reply is this thread:

https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF641Cw-WiFi-password-is-definitely-correct-but/m-p/464887/highlight/true#M17454

It's from a similar model, but should likely help.

Re: imageCLASS MF642Cdw won't connect to network

avrohom — Wed, 10 Jul 2024 23:12:12 GMT

hallo, my name is avrohom i have the same issue and I can't connect my printer to the network

and i see that it not show the correct Mac address

maybe can someone please write out exactly what I have to do

Re: imageCLASS MF642Cdw won't connect to network

shadowsports — Wed, 10 Jul 2024 23:36:58 GMT

@avrohom wrote:

hallo, my name is avrohom i have the same issue and I can't connect my printer to the network

and i see that it not show the correct Mac address

maybe can someone please write out exactly what I have to do

Greetings Avrohom,

Can you please help us by starting a new topic.

Click this Link - New Message - Canon Community

Give Your Post a Title like "Unable To Connect [XXX Model printer ] To Wi-Fi

I selected the Desktop Printers Board For You

Message Body:

Then tell us what operating system you are using the printer with? Windows or MAC?, with the version and build of your OS.

Tell us about your network. Brand and model of your wireless router.

Any troubleshooting steps you performed and the result?

I'll watch for your post 😀